By stripping away bureaucracy, flattening hierarchies and streamlining processes, the response to Covid has given us a glimpse of how work could and should change for the better. In fact, the pandemic has accelerated ongoing changes in the nature of work, who does it and where. In a recent Deloitte survey, 61% of executives intended to focus on re-imagining work in the next three years (from 29% prior to the pandemic).
One of the high-level conclusions from this discussion paper is that the profound shifts we are seeing are proving to be productive for many and painful for others, potentially exacerbating existing inequalities. The paper was created following interviews with 26 business leaders, policy-makers and researchers, based on Deloitte’s expertise on the Future of Work.